LESSON 3
🤝🏻RECRUITING TALENT
INTRODUCTION
THE BAD INTERVIEW (video)
🟢WATCH this interview (🖱click here)
Spot all the mistakes made by the candidate before and during the interview: body language, attitude, answers, etc.
Will this candidate land the job?
- In the waiting room, the candidate has a nonchalant/disrespectul/rude attitude.
- He is on his phone.
- He enters the employer’s office and sits without saying hello.
- He doesn’t …
- His language is too familiar and he makes disrespectful/inappropriate remarks.
- His clothes are too casual = not adapted to a professional meeting.
- He answers his phone during the interview………….
- He doesn’t shake hands to say hello or to say goodbye
- His outfit is too casual = it is not professional
- He is too arrogant and too sure of himself = he is overconfident
- He is too self-centered.
🟢Now, rewrite what the candidate SHOULD/ SHOULD NOT DO during a job interview (⚠ SHOULD + BaseVerbale)
HE SHOULD CHANGE/ IMPROVE HIS ATTITUDE
- HE SHOULDN’T have inappropriate remarks.
- HE SHOULD WEAR A CLEANER, MORE PROFESSIONAL OUTFIT
- HE SHOULD BE MORE FOCUSED
- HE SHOULDN’T ANSWER HIS PHONE DURING THE JOB INTERVIEW → HE SHOULD TURN OFF HIS PHONE
- HE SHOULD BE MORE MODEST = LESS SURE OF HIMSELF
- HE SHOULDN’T TALK ABOUT THE WAGE EXPECTATIONS.
- HE SHOULD SAY HELLO AND GOODBYE.
🖋 Trace écrite
LESSON 2
🚧WORKING LIFE (MCO)
INTRODUCTION
🟩 1 - INDIVIDUAL WORK
Do the activities in the app below (and copy the answers onto your worksheet)
🟩 2- TEAMWORK
✒ What impact does the working environment have on the work?
A positive working environment can
-help workers learn faster
-help workers concentrate more easily
-encourage workers to come to the office
-increase the motivation of workers = make workers more motivated*
-improve the relationship between colleagues or with the employer.
-make employees happier and healthier.
-help employees socialise more easily
-help employees improve their skills and be more productive.
-reduce stress at work = make employees less stressed*
-reduce absenteeism, burnout and turnover.
-boost the employees’ morale.
-inspire great ideas = encourage workers to be more innovative.
1-🗄SEXIST DRESS CODES (text)
What is the issue raised in this document?
EXPRESSION
What do you think workers should wear at work, and why?
IN MY OPINION = TO MY MIND
TO ME
FROM MY POINT OF VIEW
AS FAR AS I’M CONCERNED
I THINK
Women have to wear high-heeled shoes = stilettos but it hurts their feet.
To my mind, employees should wear elegant and comfortable clothes in the office, but to work outside/if they work outdoors, they should wear practical clothes.
The outfit should depend on the type of job.
To me, it’s important in some companies to have a dress code, in big stores or luxury/ prestigious companies, because it reflects the image of the firm.
Makeup shop assistants should wear makeup – A shop assistant, in a make-up shop, should wear ….
Makeup shop assistants have to wear makeup – A shop assistant haS to wear makeup to advise the customers.
The employers need to study and test different dress codes to find the best outfit for his employees.
An appropriate outfit can (help):
-protect the employees (for example, the police)
-represent and promote the brand/ company
-be more efficient
-recognise the shop assistants in the store because they all wear the same outfit/uniform
Some outfits are compulsory for the protection of the employees (for example, people working on a building site (bricklayers) or in a hospital (surgeons)).
2- STRESS AT WORK (video)
What causes stress at work?
EXPRESSION: Are you often stressed? Why/ Why not?
🖋Trace écrite
STRESS – STRESSED OUT – STRESSFUL
ALWAYS
OFTEN
NEVER
SOMETIMES
RARELY
ALL THE TIME
I’m never stressed because I am a “happy-go-lucky” guy.
I’m never stressed because this is my nature.
I’m sometimes stressed for the exams because I need to succeed for my future career.
I’m never stressed because I’m a nonchalent guy and I’m sure of myself.
I’m sometimes stressed for the competitions because they’re important for me and I want to win.
I’m sometimes stressed because I’m scared of making mistakes when I speak.
I’m often stressed because I don’t want to make mistakes in front of everyone.
I’m sometimes stressed I think that working and studying at the same time is difficult/ stressful.
I’m never stressed because I’m optimistic and I know I will succeed.
I’m stressed all the time because I’m scared of not succeeding my life.
I’m sometimes stressed because I’m scared to be late (because of traffic for example) and be fired.
I’m never stressed because I don’t care what people think.
What causes stress at work?
- I am afraid of being late
- I am afraid of failing my objectives/goals
- I am afraid of being fired/laid off
- I am afraid of having a bad relationship with my coworkers/colleagues
- I am afraid of having too much work/ workload
- I’m afraid of not being paid
3- HAPPINESS IN THE WORKPLACE
What do you learn about happiness in the workplace?
🅰 (compte-rendu)
Ce document est un article écrit par Leah Messinger et publié dans le magazine britannique ‘The Guardian’ en août 2015. Ce texte parle des ‘CHO’ (Chief Happiness Officer), il s’agit de ‘Responsables du Bonheur’ en entreprise.
Tout d’abord, le journaliste nous explique que le rôle d’un/e ‘chief happiness officer’ est de proposer et mettre en place des solutions et dispositifs pour que les salariés se sentent plus heureux au travail. Le bien-être au travail est devenu une nouvelle tendance, mais il y a encore peu de ‘responsables du bonheur’. Le journaliste mentionne quelques exemples : Chade-Meng Tan, qu’on appelle chez Google « Jolly Good Fellow » (« bon camarade »), ou Christine Jutar chez Kiabi, une société de vêtements française. Et surtout Ronald McDonald, qui est peut-être devenu le premier CHO des États-Unis en 2003. Le travail d’un ‘responsable du bonheur’ consiste à s’occuper du ressenti quotidien des employés. Il peut également proposer des avantages ou privilèges pour les salariés en organisant par exemple des soirées jeux ou des sorties en groupe. On nous donne l’exemple d’Ikea au Danemark. La direction souhaitait améliorer le bien-être des clients et, pour cela, elle a pensé qu’il fallait commencer par celui des salariés. Le CHO a commencé par s’assurer que chaque employé était convenablement salué le matin tout en leur faisant des compliments plus souvent. Ils ont également organisé des batailles d’oreillers dans le rayon lit/chambre ou des parties de cache-cache au rayon rangement, pour surprendre les clients.
Mais à quoi sert un ‘CHO’ ? La journaliste nous explique que favoriser le bien-être au sein de l’entreprise permettrait tout d’abord de garder les employés plus longtemps. Cela réduirait également les phases de burn-out ainsi que l’absentéïsme ou le turnover. En outre, être plus heureux au travail favoriserait le travail d’équipe, de meilleures performances, et la satisfaction des salariés tout en améliorant leur capacité à réaliser d’autres taches plus techniques. Cela est donc bénéfique pour les employés mais aussi pour l’entreprise qui gagnerait à prendre soin de son personnel.
Ainsi, cet article montre que le rôle de Chief Happiness Officer s’inscrit dans une nouvelle vision du travail, où le bien-être des salariés devient un levier essentiel de performance et de réussite pour l’entreprise.
🔎 Want to know more ?
https://www.manager-go.com/ressources-humaines/chief-happiness-officer.htm
EXPRESSION: Is it possible to be truly happy at work?
Today, happiness at work is an ASSET* to INCREASE* the results/performances of a company.
(idea 1) Happiness at work SHOULD BE an obligation for all employees in a company. Indeed, an employee who works in a good atmosphere will be more productive.
The paycheck doesn’t do everything, good relationships with the co-workers is essential to feel well at work.
…..
Bad relationships between workers and a bad atmosphere at work can make employees unhappy. It can cause turnover and absenteeism.
RATTRAPAGE – EVALUATION DE COMPREHENSION ORALE
Vous trouverez le cours ICI
MCO 1 – lesson 1
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BTS MCO par MB